+91 7090901611 support@janamitra.gov.in
Citizen Services Portal
Official Citizen Services Portal

Welcome to
Janamitra

Your one-stop digital platform for government and public services. Apply, track, and resolve — transparent governance at your fingertips.

2,847

Total Received
Application

456

Processing

2,391

Completed

About

What is Janamitra?

Janamitra ("Friend of the People") is a unified digital gateway that connects citizens with municipal and government services — from water connections to grievance redressal — with complete transparency at every step.

Apply Online

Submit applications for civic services digitally, anytime, from anywhere.

Real-Time Tracking

Track every stage of your application with a live status timeline.

Raise Complaints

Report service issues and grievances that get routed to the right staff.

Staff Workflow

Structured task assignment ensures every request is verified and closed on time.

Process

How It Works

A simple four-step journey from application to resolution.

1

Submit

Apply for a service or raise a complaint online.

2

Assign

Request is routed to the concerned staff member.

3

Verify

Field work is completed and sent for admin approval.

4

Resolve

Application is approved and marked complete.

Services

Our Services

Common citizen services available through Janamitra.

New Water Connection

Apply for a fresh residential or commercial water connection with doorstep verification.

Meter Installation

Request installation or replacement of your water meter.

Grievance Redressal

Report leakages, supply issues, or billing complaints for quick resolution.