Your one-stop digital platform for government and public services. Apply, track, and resolve — transparent governance at your fingertips.
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Janamitra ("Friend of the People") is a unified digital gateway that connects citizens with municipal and government services — from water connections to grievance redressal — with complete transparency at every step.
Submit applications for civic services digitally, anytime, from anywhere.
Track every stage of your application with a live status timeline.
Report service issues and grievances that get routed to the right staff.
Structured task assignment ensures every request is verified and closed on time.
A simple four-step journey from application to resolution.
Apply for a service or raise a complaint online.
Request is routed to the concerned staff member.
Field work is completed and sent for admin approval.
Application is approved and marked complete.
Common citizen services available through Janamitra.
Apply for a fresh residential or commercial water connection with doorstep verification.
Request installation or replacement of your water meter.
Report leakages, supply issues, or billing complaints for quick resolution.